Edit(1):Not going to lie; I read the reviews prior to purchasing. I was shopping around for different types of dry eraser boards and picked this one.Seems to be a hit or miss situation regarding quality on product. If I had to take an educated guess it may be shipment handling and maybe placement of packaging(I’ll add context to that in a bit). *I would recommend buying a seperate dry erase marker if you may not be inclined to set up your pen when ready to use.For the price and appearance in real life it is amazing!*The board I had did not have a film on it which I was immediately able to write on with the given pens.*pens: they do work! It just requires setting up which may put off most people. It’s definitely not like when buying a EXPO marker where it works right out of the box but I like that I can reuse it if I want put different ink inside.On first use; Shake the pen well. You have to allow the ink to go get to the marker point by pressing pen down hard. I would suggest having the marker end facing down, then press the marker on a flat surface. There is a tiny sponge inside between the marker and ink. We have to let the sponge soak up ink then we can use it. Once your pen is set up. After than I don’t have to press the marker end hard. I would say depending how you write the ink runs so if you like drawing like me it’s probably good for color fill in on a dry eraser board. Not bad.Pros:Product: 5 stars! when I received mine there was no bend legs or Arm (to hold the dry eraser).Instructions & organizing parts: 5 stars. I like that parts necessary to assemble had zip lock bags with letter labels so once I got did this by myself. I was able to assemble it. The little details of using paper like tape make sure the plastic wrap was secured around the leg was a nice touch! It is exactly as shown on the picture. I liked the little pieces to cover the edges and the rubber pieces to fill out the holes!Cons and nit picking remarks:The flipper or plastic piece that holds the board into place.. one side of it was broken off. I can easly glue this together but it worth mentioning.Context:*it seems it may be a combo of ship handling (someone dropping the box or slamming another box on it. It’s tough to pin point it. I think if the plastic flipper piece was in a paper box so maybe manufacturing won’t need adjustments on that particular part. Most of the zip lock bags were along a nice packaging idea with tap at the very corner of box. It was creative I’ll give it that! All the other parts looked very nice. Shinny paint. Maybe a few little plastic hairs needed to be removed.Now the killer con I didn’t like haha. The plastic piece to hold the sheets of paper. Once those parts in place it’s difficult to remove! I used a flat head which probably isn’t good for the surface of the board (if necessary put a cloth between the board and the flathead tool now that I think my mistake).Despite the few cons I’d still recommend a friend to look at this dry eraser board.