Hey all,I marked this as a 4/5, because I assume you are like me and don't read 5 star or 1 star reviews. The truth is always in the middle. But honestly, it's 5/5 for what you are paying -- just between you and me. Shhh. :)It is a rare thing for me to rush to give a review on a product on Amazon. I just put my whiteboard together and gave it a test. It works flawlessly. But that's not why I rushed here to review it. I rushed here to review it because the experience of putting it together, and unboxing it was unusual for most products that I purchased. It is one of those experiences that kind of keeps surprising you as you work your way through it. It's definitely not like unboxing a new iPhone, it's rougher than that -- more genuine -- like a independent labor of love. Like, I said... rare.So first surprise. The packaging on this thing is beyond extra. There is tape covering and holding all the parts in place in the box, and it's a major puzzle to figure out how exactly to get the damn thing out. The good part of this is ZERO damage (and honestly I don't see how that could ever happen with how much of a fortress this is, but I digress). The bad part of this is it's a bit like breaking into Fort Knox.Then your first surprise gently wafts its way to the floor. A gift? For me? Wow. I don't want to spoil exactly what you are getting so I'm going to stop there, but its definitely not something that I was expecting. I bought a whiteboard, I got more than that.Then it's time to organize the screws. Oooh, what's this white box? You slowly open it, and yet again ANOTHER GIFT. And even better.... it's something you probably need but forgot about. Very useful for meetings. Attached to it is a heartfelt letter. "Thank you for giving us a chance. Enjoy this small token of our appreciation." -- And this gift is something I've easily seen for $10+ elsewhere. It's not a small a token. It's substantial.I never would have expected this experience. Now, it's clearly a Chinese product. The English isn't quite right, the instructions can be a bit confusing (the steel holes point outward, not inward). But damn it, they tried. They put their heart and soul into making this as special as they could. That means something to me. It's so rare to see it these days. Genuine care and appreciation for your customers and for your customer experience. It's there.So what are the cons?First off, you are buying a budget whiteboard. This isn't some $300-$600 whiteboard you have at work. It's better than a LOT of whiteboards on Amazon, but you are buying somewhere between Walmart and Target in quality if that makes sense. It's not terrible. It's not great. It will do the job. It looks pretty. It's not perfect. That's okay.There are clearly some costs cut and some quality concerns with the hardware. I would have liked to have seen a bigger knob on the tension screws to keep the whiteboard in place when it's not directly upright. These are thumb turners. They should be palm turners. Some of the screw placements are a bit off. It's not really a problem in practice but the lack of attention to detail here is a bit annoying. The wheel plates do not match up with the thumb turner screw at all. It works, but I would have prefer it to catch on them.The markers are pretty good, but I haven't used them enough to determine just how long they will last. I suspect they aren't quite as good as Expo, or Quartet markers, but then what else is? It's good. It does the job. They write nicely. Well done.The eraser is bang on quality. It has a good weight to it and it does an exceptional job at clearing the markers of the board without leaving any streaks or residue behind. The common expo erasers are way worse then the ones provided here. Again, well done.Final verdict. If you are looking for a "good enough" whiteboard that will get the job done, and last for awhile and support what is clearly a company that cares about it's customers then you can't go wrong with this one. If you want perfect, top of the line, you might want to skip this.But come on? We're talking about a whiteboard here. You don't need a Lexus when a Honda Civic is good enough. This is a fine choice for any entrepreneur, home business, small business or DnD group. You will be happy buying this. I 100% recommend it and I will be buying another one when the time is right.